Working for Alaska Trail Guides, you’ll learn new skills, meet fascinating people, and have an experience that will be with you for the rest of your life. We have a great family-oriented and fun work environment. Alaska Trail Guides promotes working hard and playing hard. Our seasoned returning staff has been cycling for decades and guiding around the world for 10+ years! Join a team dedicated to quality, the outdoors, adventure, fun, and bike!
City Biking Guides work together with Shuttle Drivers to create exceptional experiences for our guests. Lead clients by bike, ensuring client safety on half-day and full-day tours, creating an engaging experience through providing information and fun facts at various viewpoints along the way. Organize and execute tours catering to all guests according to Alaska Trail Guides’ standards and procedures. Guides outfit clients with bikes and helmets, ensuring proper fit before the ride. While cycling, guides ensure client safety on the trail and around wildlife, following Leave No Trace Ethics, trail etiquette protocols, and wildlife protocols.
Coastal Cruise: greet clients at Kincaid Chalet and lead them on a 9.5-mile bike tour of the Tony Knowles Coastal Trail
*Full and Part-time positions
Get out with visitors and locals alike on our extensive trail system. You will organize and execute tours catering to seasoned and experienced riders and newbies according to Alaska Trail Guides’ standards and procedures. Outfit clients with bikes and helmets, ensuring proper fit before the ride. While cycling, ensure client safety on the trail and around wildlife, following Leave No Trace Ethics, trail etiquette protocols, and wildlife protocols. From fun flow at Kincaid to panoramic views on Powerline, this is about having fun, riding mountain bikes, and helping people experience Alaska!
*Part-time, flexible schedule
Utilizing a 15 passenger van and trailer, the Shuttle Driver adheres to a strict schedule to move guests and equipment throughout the day. The shuttle provides transportation for those tour guests and rental customers who don’t have other means of transportation between Downtown Anchorage and Kincaid Park.
Operating company vehicles and handling company equipment while catering to all guests according to Alaska Trail Guides’ standards and procedures.
*Full time & Part-time
Using our online, cloud-based booking software, you will help check in pre-booked rental customers as well as process walk-up rentals. Get clients outfitted and ready for their rental, ensuring their bike and helmet fit appropriately. Check equipment back in, ensuring it’s in good working condition. Perform basic bike maintenance throughout the day and ensure the shop stays clean and organized. In addition, you’ll answer the rental phone line to answer questions and book rentals. You will also help biking guides before/after tours to ensure seamless guest experiences.
*Full and part-time
* $17/ hour
Alaska Trail Guides is looking for an experienced Bike Mechanic to assist with all aspects of bike maintenance and repair. Our mission is to provide incredible hospitality to our clients and change the world by getting more people on bikes. After our tours, clients often leave with a reignited love and excitement for biking. Our well-maintained, comfortable bikes are a crucial part of that. This position is vital to the overall success as it is all about caring for the bikes that help create our experiences—ensuring a smooth, enjoyable, and carefree ride.
This position will maintain the companies’ tour and rental fleet by servicing hybrid, comfort, fat-tire bikes, hardtail mountain bike, and full-suspension mountain bikes. You’ll troubleshoot repairs on the spot, ensuring each bike is ready to roll for each tour or rental. Using our online, cloud-based booking software, you will help check in pre-booked rental customers as well as process walk-up rentals. Check equipment back in, ensuring it’s in good working condition. You’ll answer the rental phone line to answer questions and book rentals.
Applicants must have experience working in a professional service department and will be able to work independently and efficiently with the utmost concern for the quality of work and customer service.
*Full and Part-time available
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