Covid-19 Health, Safety & Operating Updates

BOOK ONLINE NOW for 2022!

There is no better place to adventure and be in open spaces than Alaska.

Updated April 1st, 2022 –

On March 11, the World Health Organization (WHO) declared the outbreak of Coronavirus, known as COVID-19, to be a global pandemic.  The health, safety, and well-being of our guests, staff, and the local community is our number one priority. We are monitoring the world health crisis and adhering to the Municipality of Anchorage, State, and Federal mandates as they are announced to help flatten the curve.

At Alaska Trail Guides the safety of our staff, guides and community is our top priority. We provide the services and tours we do because we value health, wellness, and our wilderness. We have developed and implemented a detailed operating plan due to Covid-19. This included updated cleaning protocols based on CDC guidelines, reduced capacities to ensure social distancing, and updates to our tour offerings to ensure we operate during the least busy times to help social distance. Protocols and operations are regularly reassessed for the health and safety of our clients and staff. Updates are announced on this page. 

THINGS TO KNOW

Operational Changes Due to Covid-19

  • TRANSPORTATION & MASKINGWe follow state and federal guidelines for masking policies while utilizing our transportation. If D.O.T. requires masks be worn, they are required by staff and clients alike in our vehicles. Masks are not required when we are outside.
  • SIGNS OF SICKNESSIn the past 10 days, if you have experienced any cold or flu-like symptoms AND TESTED POSITIVE FOR COVID-19, contact us in advance of your activity to reschedule or for a refund.
  • TOURSWe have always been about small group tours! The maximum group size ranges from 5-8, depending on the tour. ALL tours can be requested to be made private for an additional charge. Some tour routes have been modified.
  • FACILITIESWe pride ourselves on maintaining a spotless facility. All surfaces, handles, tables, chairs, etc are thoroughly cleaned every morning and after prepping for every tour.
  • EQUIPMENT AND VEHICLES All equipment is thoroughly inspected, washed, and disinfected after each use. From helmets to rain jackets, every touch-point on a bike to every touch-point in the vehicle. Every client is outfitted with clean, high-quality equipment for their bike tour.
  • CONTACT TRACINGUpon arriving for your tour or lesson everyone is checked-in. We are keeping records for potential contact tracing.
  • Resources - For more information on Covid-19, preventative measures and travel information please refer to the following organizations:

We look forward to hearing from you!

To make changes to your existing reservation, reach out to us by phone or email. You can also BOOK ONLINE for 2021!
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